Terms of Service

Imprint / Legal Notice

Content responsibility / Responsible entity under applicable law

Roxybike SL
C/ Mautx 12
03530 La Nucia
Spain

Email: info (at) roxybike.com
Websites:

VAT Identification Number: ES B57889610
Registered in: La Nucia, Spain

General Terms and Conditions (GTC) for Roxybike Online

MTB Riding Skills E-Learning Courses and Live Online Trainings

1. Scope of Application

1.1 These General Terms and Conditions apply to the use of e-learning courses (hereinafter referred to as “Course” or “Courses”), live online trainings (hereinafter “LOT”) and live online programmes (hereinafter “LOP”) offered on this Podia platform, operated by Roxybike SL (hereinafter the “Provider”).
The purchaser/participant of the online Courses is hereinafter referred to as the “Customer”.

Note: The German-language site and e-learning platform “Roxybike Online” is independent from this website. The services cannot be combined, and the prices and terms & conditions published on each respective site apply.

For bookings of hybrid courses and in-person/live appointments, the General Terms and Conditions published on our event and course website (www.roxybikemallorca.com) apply.

1.2 These General Terms and Conditions apply exclusively. Any general terms and conditions of the Customer, including any purchasing terms, shall not apply and are hereby expressly rejected. The Customer’s contractual terms shall not become part of the contract, even if the Provider does not expressly object to them.

1.3 By ordering / registering for any Roxybike Course, LOT or LOP, the Customer agrees to be bound by these General Terms and Conditions.

2. Conclusion of Contract / Availability of Courses

2.1 The prices, price quotations and descriptions mentioned or referred to on the website do not constitute a binding offer and may be withdrawn or changed by the Provider at any time prior to express acceptance of the Customer’s order.

2.2 While the Provider endeavours to ensure the availability of the Courses displayed, the Provider cannot guarantee that all Courses will be available at the time of ordering. If the Provider is unable to process or fulfil the Customer’s order, the Provider may reject the order without further liability. In such a case, the Provider will inform the Customer accordingly and refund any payments already made for the product.

2.3 An order placed by the Customer constitutes an offer to the Provider to participate in the selected Course, LOT or LOP under these terms of use. All orders placed by the Customer are subject to subsequent acceptance by the Provider.
The Customer may order a Course, LOT or LOP by clicking the respective button on the e-learning platform under the relevant Course (e.g. “Get access”, “Sign up now” or similar), or via contact form, email, fax, messenger service or in a personal conversation.

2.4 The Provider accepts the Customer’s offer and the contract is concluded as soon as the Customer

  • confirms their participation in the Course/LOT/LOP orally, by telephone or by email, or

  • creates an account on the platform.

3. Access to Courses, LOT and LOP and Customer Obligations

3.1 Access to Courses, LOT and LOP is generally provided via password-protected remote data transmission, by the Customer registering on the platform.

3.2 The access data is valid for one user only.

3.3 The Customer is obliged to keep their access data and passwords confidential and to prevent any unauthorised use of the Courses, LOT and LOP by third parties.

3.4 In the event of misuse, the Provider is entitled to block access.

3.5 The Customer is liable for any misuse attributable to them.

3.6 The Customer is responsible for creating the technical prerequisites on their side for accessing the Courses, LOT and LOP, in particular with regard to hardware and operating system software, internet connection (including sufficient connection speed), up-to-date browser software and acceptance of cookies transmitted by the Provider’s server. The Customer bears all costs associated with fulfilling these prerequisites. Upon request, the Provider will inform the Customer which browser version is required.

3.7 In the event of further development of the software platforms and other technical system components by the Provider, it is the Customer’s responsibility, after having been informed by the Provider, to make any necessary adjustments to the software and hardware used by the Customer.

4. Scope of Services / Usage Restrictions / Provider’s Right to Modify Services

4.1 Scope of Course Content

The content available to the Customer within each Course is defined in the service description (“Course Description”) on the respective Course page. The Course Description also specifies the agreed characteristics and scope of the Course.

4.2 Availability

E-learning Courses are generally available seven days a week, 24 hours per day, with a guaranteed annual availability of 98%.
Availability is calculated as follows:
Availability = (Total time – Total downtime) / Total time

LOT (Live Online Trainings) are only available at the booked appointment times.

4.3 Provider’s Right to Modify Course Content

The Provider is entitled to modify, limit, or exchange Course content, and to reasonably adjust, reduce, or expand modules.

If such changes lead to a material restriction of a Course available to the Customer under the contract, the Customer is entitled to terminate the contract without notice.
This right of termination may be exercised within eight weeks from the date the material restriction occurs.

4.4 No Warranties from Marketing Descriptions

Statements or explanations regarding Courses in advertising materials, on the Provider’s website, or in Course documentation constitute descriptions only. They do not represent guarantees or warranted characteristics.

4.5 Feedback or Coaching (when included in a Course)

Feedback coaching included in a Course (as stated in the Course Description) is available five days per week, from 09:00–18:00 (Provider’s local time).

The advertised 24-hour response time applies only on five working days (Saturday - Wednesday).

If the Provider is temporarily unable to provide feedback within 24 hours (e.g. due to illness, vacation, or technical issues), a small bonus, like an additional feedback, will be added to the Customer’s feedback credit.
No further claims arise from such delays.

LOT and LOP generally do not include feedback unless explicitly purchased as an add-on.

4.6 Feedback Options (when included)

For Courses that include feedback (as stated on the Course page) the following apply.

Key characteristics

  • No time limit for when feedback may be submitted.

  • Limited number of feedbacks, as stated in the Course Description.

  • Limited scope per feedback submission.

Scope per Feedback Request (also called Feedback Loop)

Per feedback request, the Customer may submit:

  • up to 4 videos,

  • each max. 40 seconds,

  • covering up to two topics/lessons.

The Customer may submit an additional set of up to 4 videos within 2 weeks relating to the same topics. After this second submission, the feedback loop is considered complete (1 feedback request = 1 feedback loop).

The number of included feedback loops is specified in the Course Description.

3. LOT and LOP

  • For LOT (Live Online Trainings) and LOP (Live Online Programmes), the Customer may optionally purchase feedback as an add-on, there is no feedback included.

4.7 Provider Feedback Off-Time

The Provider reserves the right to be unavailable for feedback for up to 8 weeks per calendar year (maximum 4 consecutive weeks). These breaks do not need to be announced in advance.

5. Rights of Use / Usage Period / Consequences of Misuse

5.1 Grant of Rights

The Customer receives a simple, non-transferable right of use, limited to the duration of the contractual relationship, permitting participation in the purchased Course, LOT, or LOP.

5.2 Scope of Use

During the contract period, the Customer may:

  • Access the purchased Course/LOT/LOP, and

  • View the learning content online on a personal device (computer, tablet, smartphone) for their own learning purposes.

5.3 Personal Use Only

Access is strictly limited to the Customer. Downloaded or viewed content may only be used for private learning during the access period. Because Roxybike Courses offer unlimited long-term access, the Customer is not permitted to share any content with third parties even after completing the Course.

5.4 Prohibited Uses

It is strictly prohibited to:

  • commercially distribute, sell, rent, lease, publish, lend, or otherwise provide the Courses or their content to third parties,

  • share login data with third parties,

  • transmit Course content for use by unlicensed individuals,

  • teach Course content in the context of one’s own coaching services (including unpaid club/association training).

5.5 Technical Restrictions

The Customer is prohibited from collecting, screen recording, duplicating, copying to other storage mediums, or transferring Course software, videos, or materials for use in external retrieval systems.

5.6 Duration of License

The duration of the license is either:

  • unlimited (if explicitly stated in the Course Description), or

  • limited (LOT/LOP access is always time-limited as per the Course Description).

5.7 Technical Protection Measures

The Provider may implement technical measures (e.g., access blocks) to prevent usage beyond the contractually permitted scope.

5.8 Circumvention Ban

The Customer is prohibited from using devices, programs, or other methods to circumvent or tamper with the Provider’s technical protection measures.

If a violation occurs:

  • The Provider may immediately block access, and

  • may terminate the contract without notice.

Further claims (particularly damage compensation) remain unaffected.

6. Provider's Rights

6.1 Copyright Protection

All content made available by the Provider is protected by copyright.

6.2 Reserved Rights

All associated rights—including reproduction, translation, distribution, electronic processing, and dissemination—are reserved by Roxybike SL, Rafaella Wieschollek, or the respective rights holders.

6.3 No Transfer of Rights

The Customer obtains no ownership or exploitation rights to any content. Redistribution, teaching, or reuse of Roxybike Online methods or content in third-party coaching is prohibited—even if provided free of charge.

6.4 Protection of Identifiers

Brand names, logos, copyright notices, serial numbers, or other identification marks may not be removed, altered, or obscured.

7. Fees / Fee Adjustments / Payment Terms

7.1 Course Fees

The fees for participation in a Course, LOT, or LOP are stated in the respective Course Description.

7.2 Payment Terms

Fees must be paid in full and in advance before Course, LOT, or LOP access is granted.

8. Liability for Defects, Warranties and Representations

8.1 Definition of Defect

A defect exists if the Course does not possess the contractual characteristics as defined in Section 4.1 and its suitability for the intended contractual use is eliminated or reduced.
Minor impairments of suitability are disregarded.

8.2 Obligation to Report Defects

The Customer must report any defects, disruptions, or damage to the Provider immediately in writing.

8.3 Remedy of Defects

Upon receipt of a comprehensible written description of the defect, the Provider shall remedy the defect within a reasonable period.

8.4 Termination Due to Defects

Termination due to non-provision of contractual use is permitted only if the defect is not remedied within a reasonable period or remedy must be deemed to have failed.

8.5 Third-Party Rights

The Provider does not guarantee that the use of the Courses does not infringe third-party rights.
The Provider is not aware of any such rights.

8.6 Suitability for Customer’s Purpose

The Provider assumes no liability for the Courses being suitable for the Customer’s specific intended purposes.

8.7 Further Claims

The Customer’s statutory rights to claim damages under Section 9 remain unaffected.

9. Limitation of Liability

9.1 General Limitation

The Provider’s liability for damages and reimbursement of expenses—regardless of legal basis—is limited to EUR 300.

9.2 Exceptions

The limitation in Section 9.1 does not apply in cases of:

  • intent or gross negligence,

  • fraud or fraudulent concealment,

  • liability under the Product Liability Act (EU product liability laws).

9.3 Cardinal Duties

In the event of breach of a cardinal duty (material contractual obligation), the Provider is liable also for slight negligence.

Liability is limited to the typical, foreseeable damage at the time of breach, unless Section 9.2 applies.

9.4 Pre-Existing Defects

The Provider’s strict liability for defects already existing at the time of contract conclusion is excluded.

9.5 Limitation Period

The statutory limitation periods for damage claims apply.

9.6 No Shift of Burden of Proof

Nothing in this section changes the statutory burden of proof to the Customer’s disadvantage.

9.7 Protection of Staff

These limitations also apply in favour of the Provider’s employees and agents.

9.8 Acknowledgement of Risk / Exclusion of Liability for MTB Activities

Mountain biking is an inherently risky sport. By booking and participating in any course, Live-Online-Training (LOT), Live-Online-Program (LOP) or by applying the techniques and exercises taught in the Provider’s content, the Customer expressly acknowledges and accepts that:

  • mountain biking involves a risk of falls, collisions, loss of control, equipment failure, and other hazards;

  • practicing techniques such as the Bunny Hop, manuals, jumps, drops and similar skills can lead to injuries, accidents or property damage, even when executed correctly;

  • outdoor conditions (terrain, weather, trail conditions, visibility, third parties) introduce additional and unpredictable risks outside the Provider’s control.

Roxybike Assumes No Liability for Accidents Resulting From Course Application

The Provider assumes no liability for:

  • injuries, accidents, health issues, or material damage

  • occurring during mountain biking activities,

  • during practice sessions,

  • or while applying the techniques, drills, or instructions presented in the online courses, LOT or LOP.

This applies regardless of whether the Customer practices:

  • independently,

  • on Trails

  • on streets

  • in a Bike park,

  • or on public lands.

Customer Responsibility

The Customer is solely responsible for:

  • assessing their own physical and mental capability,

  • choosing suitable terrain and weather conditions,

  • maintaining their equipment in safe working condition,

  • wearing appropriate protective gear (helmet mandatory; recommended: knee/elbow pads, gloves, protective clothing),

  • and exercising caution and judgement while performing the techniques.

10. Termination / Withdrawal / Cancellation Costs

10.1 Course Duration

The agreed Course period is fixed as stated in Section 5.6.

10.2 LOT Cancellation Terms

For Live-Online-Trainings (LOT):

  • Cancellation more than 2 weeks before the event → no fee

  • Cancellation within 2 weeks → 50% cancellation fee

  • Cancellation within 1 week, no-show, or premature termination → 100% fee

  • A replacement participant may be named if the LOT has not yet started and the person meets the participation requirements.

10.3 LOP Cancellation Terms

For Live-Online-Programmes (LOP):

  • Cancellation or premature termination → 100% fee

  • A replacement participant may be named if the LOP has not started and meets the participation requirements.

10.4 Proof of Lower Loss

The Customer may prove that the Provider incurred no loss or a significantly lower loss.

10.5 Extraordinary Termination

The right of both parties to terminate for good cause remains unaffected.

10.6 Access Blocking

Upon termination, the Provider may immediately block the Customer’s access to the Course.

10.7 Form & Refunds

  • Termination must be made in writing.

  • Termination for good cause must state the reason.

  • Absence from sessions does not constitute termination.

  • No refunds are granted upon termination of Courses.

11. Place of Jurisdiction

11.1 Applicable Law & Jurisdiction

For any disputes arising from or in connection with this contract, Spanish law applies exclusively.
The place of jurisdiction shall be Benidorm, Spain.

11.2 No Oral Agreements

No oral side agreements exist.

11.3 Written Form Requirement

Any amendments or additions to this agreement must be made in writing to be valid.
The written form requirement can itself be waived only by a separate written agreement.

12. Special Provisions for Live-Online-Trainings (LOT)

12.1 Binding Registration

Registration becomes binding immediately once the Customer submits it.

12.2 No Participation Right if Limited Spots

There is no automatic right to participate in LOT with limited group size.

12.3 Provider’s Right to Cancel

The Provider reserves the right to cancel a scheduled LOT due to:

  • insufficient participant numbers,

  • illness of instructors, or

  • other disruptions to business operations beyond the Provider’s control.

Fees already paid will be refunded.
Further claims do not exist.

12.4 Written Form Requirement

Any amendments or deviations from these provisions must be made in writing.
The written form requirement can itself be waived only by written agreement.

12.5 External Links Disclaimer

This website contains “external links” to third-party websites.
The Provider has no influence over their content and accepts no liability for it.
The respective website operator is solely responsible.
At the time of linking, no legal violations were identifiable.

Right of Withdrawal (Widerrufsrecht)

(englische Version auf EU-Rechtsbasis, inhaltlich identisch zu Deinem deutschen Text)

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason, provided that the e-learning course (or LOT) has not yet commenced.

You acknowledge that your right of withdrawal expires once the course has begun, which includes (but is not limited to):

  • watching lessons,

  • practicing course exercises,

  • submitting feedback requests, or

  • accessing any course content after purchase.

If the e-learning course has been purchased but has not been accessed or used in any way, you may withdraw from the contract within 14 days in writing.
In this case, any payments already made will be refunded.
No further claims exist.

Privacy Policy

General Information

We take data protection seriously. We want you to clearly understand how your data is processed. This Privacy Policy explains the type, scope, and purpose of the processing of personal data within our online offering and the associated websites, functions, and content (hereinafter collectively referred to as the “Online Offering” or “Website”).
This Privacy Policy applies regardless of the domains, systems, platforms, and devices (e.g., desktop or mobile) on which the Online Offering is executed.

The terms used, such as "personal data" or "processing," follow the definitions set out in Article 4 of the General Data Protection Regulation (GDPR).

The personal data we process may include:

  • Master data (e.g., customer names and addresses),

  • Contract data (e.g., purchased services, payment information),

  • Usage data (e.g., visited websites, interest in products),

  • Content data (e.g., entries in contact forms or webinar registrations).

The term “users” includes all categories of persons affected by data processing. These include customers, interested parties, business partners, and other visitors of the Online Offering.

Personal data is processed in compliance with the relevant data protection regulations. Processing takes place only if:

  • permitted by law,

  • necessary for contractual fulfilment (e.g., handling orders),

  • you have provided consent, or

  • based on our legitimate interests (e.g., analysis, optimisation, security of our Online Offering).

Legal bases referenced in this Privacy Policy include:

  • Art. 6(1)(a) and Art. 7 GDPR (consent),

  • Art. 6(1)(b) GDPR (contract performance),

  • Art. 6(1)(c) GDPR (legal obligations),

  • Art. 6(1)(f) GDPR (legitimate interests).


Controller (Data Controller)

Rafaella Wieschollek
C/ Mautx 12
03530 La Nucia
Spain
Email: info@roxybike.com
Websites:


Podia

We use the platform Podia:

Podia Labs, Inc.
198 East 7th St., Apt. 8
New York, NY 10009, USA

Podia is used to deliver and host our online courses. The website www.roxybikeonline.podia.com runs on this platform.

Podia acts as a data processor according to the GDPR.
We have entered into a GDPR-compliant Data Processing Agreement (DPA) with Podia:
https://www.podia.com/dpa

Further information on Podia’s data processing practices:

(These pages are not available in German; feel free to ask if you need clarification.)


Security Measures

We implement organisational, contractual, and technical security measures according to the state of the art to ensure compliance with data protection laws and to protect the data we process from:

  • manipulation,

  • loss,

  • destruction,

  • or unauthorised access.

This includes encrypted transmission of data between your browser and our server.


Disclosure of Data to Third Parties and Third Countries

Data is shared with third parties only within the limits of legal requirements.
We share user data with third parties only when:

  • necessary for contractual purposes under Art. 6(1)(b) GDPR,

  • based on our legitimate interests under Art. 6(1)(f) GDPR,

  • legally required,

  • or when you have provided consent.

If subcontractors are used, legal safeguards and technical and organisational measures ensure GDPR compliance.

Where third-party providers are located in non-EU countries (“third countries”), data transfers occur only if:

  • an adequate level of data protection exists,

  • EU Standard Contractual Clauses are used,

  • you have given explicit consent, or

  • another legal basis applies.


Provision of Contractual Services

We process:

  • master data (e.g., customer names, addresses, contact details),

  • contract data (e.g., services purchased, contact person names, payment information),

for the purpose of fulfilling contractual obligations and services under Art. 6(1)(b) GDPR.


Contacting Us

When users contact us (e.g., via contact form or email), the provided data is processed for handling the inquiry under Art. 6(1)(b) GDPR.


Server Log Files

Based on our legitimate interests (Art. 6(1)(f) GDPR), we collect data about every access to our server (“server log files”).
This includes:

  • name of accessed website,

  • file,

  • date and time of access,

  • transferred data volume,

  • report of successful retrieval,

  • browser type and version,

  • user’s operating system,

  • referrer URL (previous page),

  • IP address,

  • requesting provider.

Log file information is stored for security reasons (e.g., to investigate misuse) for up to seven days, then deleted.
Data required for evidence is exempt from deletion until the incident is resolved.


Cookies & Reach Measurement

Cookies are small files stored on users’ devices.
Users may disable cookies via browser settings (Firefox, Safari, Chrome, Internet Explorer).
Disabling cookies may restrict website functionality.

You can opt out of cookies used for reach measurement and advertising at:

  • Network Advertising Initiative opt-out,

  • US site,

  • EU site.


Google Analytics

We use Google Analytics based on our legitimate interests (Art. 6(1)(f) GDPR).

Google Analytics uses cookies that analyse your use of the website.
The collected data is usually transferred to a Google server in the USA.

We use IP anonymisation, ensuring that your IP address is shortened before transfer.

Browser opt-out plugin:
http://tools.google.com/dlpage/gaoptout?hl=en

Google is certified under the EU–US Privacy Shield (historical reference; now replaced by updated transfer mechanisms).


Google Ads Conversion Tracking

If you access our website via a Google ad, Google places a conversion cookie on your device to measure conversions.

You can deactivate personalised advertising via:
https://www.google.com/settings/ads

More information:
https://support.google.com/analytics/answer/6004245?hl=en


Newsletter

We send newsletters only with your explicit consent or legal permission.

Double Opt-In

Subscription requires a confirmation email to prevent misuse of email addresses.

Logging

We log:

  • subscription,

  • confirmation time,

  • IP address,

  • any data changes.

Newsletter Service Provider

The newsletter is sent via Podia (see details above).

Podia may process data in pseudonymised form for service optimisation but will not write to users directly or share data.

Required Data

Only an email address is needed; names are optional for personalisation.

Statistical Analysis

Emails may contain a “web beacon” (tracking pixel) that records:

  • email opens,

  • link clicks,

  • IP address,

  • browser info,

  • time of retrieval.

This helps us tailor content.
It is not used for individual profiling.

Unsubscribing

You may unsubscribe at any time via the link at the end of each email.
Your data will then be deleted.


Embedding Third-Party Content

We may use third-party services (Art. 6(1)(f) GDPR), e.g., videos, fonts.
Providers must process the user’s IP address to deliver content.

Third parties may use pixel tags for statistical or marketing purposes.

Examples:

  • YouTube (Google Inc.)

For payment providers such as PayPal or Stripe, their terms and privacy policies apply.


Facebook Remarketing (Custom Audiences)

This site uses Facebook’s remarketing function "Custom Audiences".
The Facebook Pixel transmits information to Facebook linking your visit with your account to show interest-based ads.

Details:
https://www.facebook.com/about/privacy/

You may opt out at:
https://www.facebook.com/settings/?tab=ads

Or log out of Facebook before visiting our site.


User Rights

Users have the right to:

  • obtain free confirmation and access to their stored data,

  • rectification of incorrect data,

  • restriction of processing,

  • deletion of their data,

  • data portability,

  • lodge a complaint with a supervisory authority,

  • revoke consent with effect for the future,

  • object to future processing (Art. 21 GDPR).


Deletion of Data

Data is deleted when no longer needed and no legal storage obligations prevent deletion.
Data that must be retained will be restricted and not processed for other purposes.


Right to Object

Users may object to the future processing of their personal data at any time in accordance with legal requirements, particularly for direct marketing.


Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • legal changes,

  • technical updates,

  • service changes.

If consent is required for changes, we will request it.
Users should regularly review the Privacy Policy.


Severability Clause

If any provision of this Privacy Policy is invalid, the remaining provisions remain unaffected.


Current Version

This Privacy Policy is valid as of March 2021.
The latest version can be accessed and printed at any time.

Additional Terms of Service from Podia, the Platform this is hosted on:

Please read these Terms of Service (collectively with Podia’s and Roxybike's Privacy Policy located at https://www.podia.com/privacy and https://roxybikemallorca.com/impressum_roxybike/, and, where applicable, Podia’s EU Data Processing Addendum located at https://www.podia.com/dpa, the “Terms of Service”) fully and carefully before using www.roxybike.podia.com (the “Site”) and the services, features, content or applications offered by Podia Labs, Inc. and Roxybike SL (“Podia”, "Roxybike" “we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services. The German site of Roxybike Online is an entirely different site with its own Terms and Conditions and Services. The services provided on the two pages cannot be combined.

1) Acceptance of Terms.

  1. By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum) and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.

  2. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.

  3. These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.

  4. ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND PODIA/ROXYBIKE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.


2) Eligibility.

You represent and warrant that you are at least 18 years of age. If you are under age 18, you may not, under any circumstances or for any reason, access or use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party. If you are registering with Podia/Roxybike on behalf of an entity or a third party, you represent and warrant that you have full authority to bind that entity to these Terms of Service.

3) Registration.

In order to use the Services, you must register for an account on the Services (an “Account”). You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.

4) Processing of Personal Data

Your personal data will be treated in accordance with Podia’s and Roxybuíke's Privacy Policy, available at https://www.podia.com/privacy and

. To the extent that you are a controller that provides us with personal data of third party data subjects, including without limitation other users of the Services, that is subject to European Union Regulation (EU) No. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation, you agree to the terms contained in Podia’s EU Data Processing Addendum, available at https://www.podia.com/dpa.

5) Content.

A. Definition. For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).

B. User Content. We shall not be responsible for any Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.

C. Notices and Restrictions. The Services may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.

D. Use License. Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.

E. Availability of Content. We do not guarantee that any Content will be made available on the Site or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service, or for no reason at all and (ii) to remove or block any Content from the Services.

6) Rules of Conduct.

A. As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity, and all activity connected to your Account in connection with the Services (including without limitation your communications and collection of data from other users of the Services).

B. You shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content, including without limitation User Content, on or through the Services that:
i. infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity, or violates any law, rule, or regulation (whether domestic, foreign, or international) or contractual duty;
ii. violates these Terms of Service;
iii. you know is false, misleading, untruthful or inaccurate;
iv. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
v. constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
vi. contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equ ipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;
vii. impersonates any person or entity, including any of our employees or representatives; or
viii. includes anyone’s identification documents or sensitive financial information.

C. You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or “spam” on the Services; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of our guidelines and policies.

D. You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.

E. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.

7) Third Party Services.

The Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

8) Payments and Billing.

A. Paid Services. Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Please see the course description for a description of the current Paid Services. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of this Agreement.

B. Billing. We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms of Service. We are not responsible for error by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

C. Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

D. Recurring Billing. Some of the Paid Services may consist of an initial period, for which there is no charge or a one-time or initial charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.

E. Current Information Required.
You must provide current, complete and accurate information for your billing account. You must promptly notify us if you become aware of a potential breach of security, such as unauthorized disclosure or use of your name or password.

F. Change in Amount Authorized. If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

G. Auto-Renewal for Subscription-Based Services. Unless you opt out of auto-renewal, which can be done through your Account settings, any subscription-based Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Subscription Services at any time, go to your account. If you terminate a subscription-based Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

H. Reaffirmation of Authorization. Your non-termination or continued use of a Paid Service reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

I. Free Trials and Other Promotions. Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at info@roxybike-coaching.com

9) Warranty and Other Disclaimers.

A. We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding:
i. which users gain access to the Services;
ii. what Content you access via the Services; or
iii. how you may interpret or use the Content.

B. You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.

C. THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

D. WE DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES, AND SUCH FAILURES MAY RESULT IN ERRORS OR DATA LOSS. WE DISCLAIM ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING, OR BY THE LOSS OF ANY DATA OR INFORMATION YOU PROVIDE TO US. FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.

10) Indemnification.

You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Site, the Services, Content, or otherwise from your User Content, your violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

11) Limitation of Liability.

A. IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF the greater of (A) fees paid to us for the particular Services during the immediately previous three (3) month period or (B) €100,- 

B. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE, NOR OUR EMPLOYEES OR DIRECTORS SHALL BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST BUSINESS OR REVENUES, LOSS OF THE USE OF THE SERVICES, LOSS OF DATA, REPLACEMENT SERVICES, DOWNTIME COSTS OR THE CLAIMS OF ANY THIRD PARTIES FOR SUCH DAMAGES) ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ANY DAMAGES EXCEED THE GREATER OF ONE HUNDRED (€100) EUROS OR THE AMOUNT YOU PAID TO US IN THE PAST 3 MONTHS.

C. WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES MAY INCLUDE INSTRUCTIONS, COACHING, CLASSES AND GUIDANCE ON ACTIVITIES THAT MAY INVOLVE RISK OF INJURY, DEATH OR PROPERTY DAMAGE TO YOU OR TO OTHERS.  YOU VOLUNTARILY ASSUME ALL SUCH RISK AND FREELY ACCEPT AND FULLY ASSUME ALL SUCH RISKS, DANGERS AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE AND LOSS RESULTING THEREFROM. YOU WAIVE ANY AND ALL CLAIMS THAT YOU HAVE OR MAY IN THE FUTURE HAVE AGAINST US AND OUR AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, VOLUNTEERS, CONTRACTORS, SPONSORS, SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “RELEASEES”), AND RELEASE THE RELEASEES FROM ANY AND ALL LIABILITY FOR ANY LOSS, DAMAGE, EXPENSE (INCLUDING LAWYERS’ FEES AND DISBURSEMENTS) OR INJURY INCLUDING DEATH THAT YOU MAY SUFFER RESULTING FROM ANY ACTIVITIES YOU PARTAKE IN BASED ON YOUR USE OF THE WEBSITE  AND THE SERVICES, DUE TO ANY CAUSE WHATSOEVER.


13) Governing Law and Jurisdiction.

These Terms of Service shall be governed by and construed in accordance with the laws of Spain. You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the courts of Manacor, Mallorca, Spain.

14) Modification.

We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes, which will apply to your continued use of the Services going forward. Your use of the Services is subject to the Terms of Service in effect at the time of such use.

15) Miscellaneous.

A. Entire Agreement and Severability. These Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum) are the entire agreement between you and us with respect to the Services, including use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

B. Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

C. Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.

D. Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.

E. Notices. Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to roxy@roxybike-coaching.com

F. No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

G. Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Contact: You may contact us at the following address: Roxybike SL, Calle Mautx 12, 03530 La Nucia, Spain

Effective Date of Terms of Service: September 23, 2022

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